Refund and Returns Policy
We want you to be satisfied with your purchase.
Returns for Refund
Eligible products may be returned within 15 days of the delivery date for a refund to the original payment method.
To qualify for a return, the product must generally:
- Be unused
- Be in new condition
- Be in its original packaging
- Have original tags attached where applicable
- Not show signs of use, damage, or alteration
Exchanges and Store Credit
Eligible products may be exchanged or returned for store credit within 45 days of delivery, subject to our return conditions.
Store credit may be issued as an electronic gift card and may be subject to the terms stated at the time of issuance.
Final Sale Items
Items marked as Final Sale may not be eligible for return or exchange.
Products that do not meet our return requirements may also be rejected.
Return Shipping
Return shipping costs are generally the responsibility of the customer unless the return is due to an error on our part or the product arrived defective or damaged.
Original shipping charges are generally non-refundable.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incomplete, please contact us as soon as possible.
Please provide:
- Order number
- Description of the problem
- Photos of the product
- Photos of the packaging, if applicable
We may request additional information before approving a refund or replacement.
Refund Processing
Once an eligible return has been received and inspected, we generally process the refund within 1–2 weeks.
After the refund is processed, your bank or payment provider may require an additional 5–10 business days for the funds to appear in your account.
Gift Returns
If an item was purchased directly from our website as a gift, an eligible gift return or exchange may be available.
Purchases made through third-party retailers must generally be returned directly to the retailer where the purchase was made.